32Red prides itself in offering top quality support 24/7, 365 days a year. Our staff is trained to answer all of your questions in a fast and efficient manner, providing you with the help you need as you need it. Our commitment to supporting you is emphasised by the number of ways you can contact us with your questions and queries.
Our mission is to provide the finest bingo service on the internet. To do so we need your help and feedback. So get in contact with your comments, good or bad, and we will set about improving our bingo product immediately. To do register a complaint or suggestion (or praise!) please use any of the methods below:
- 32Red Bingo FAQ - We’ve made a list to answer the most commonly asked questions to our support team. If your query isn’t on this page then please do not hesitate to use any of the other support mediums.
- Instant Chat - yes, that’s right, you can speak to real person through your computer to register your enquiry. Instant chat means you get a response instantly too!
- Email us - We endeavour to answer your emails as quickly and efficiently as possible. Please choose one of the email options below that best suits your query.
- Player Support Team - For any game related query, account query or technical problem
- Accounts Dept - Any enquiry about making purchases and withdrawing winnings
- General Queries - Any general enquiry relating to our service
- Pitboss - For any specific enquiries about our online casino games
- Snail Mail - it’s still used, believe it or not and yes, we are not just a virtual company. We physically exist and want to hear from you. Send your letters, questions, feedback, postcards(!) to:
32Red Online Bingo
32Red Plc
Suites 9 - 11
Eurotowers
Gibraltar
We’d love to hear from you!
